Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Where It Fits in the Platform



Core Architecture Components

Three-Tier Architecture


Image Added


Runtime is the execution layer that brings your solution to life:

...

  • Schedule regular backups
  • Monitor log file sizes
  • Archive old historical data
  • Update security certificates
  • Test redundancy failover periodically

Troubleshooting

SymptomLikely CauseSolution
Runtime won't startDatabase connection issueCheck connection string and SQL server
High CPU usageExcessive polling or scriptsReview device scan rates and script efficiency
Client can't connectFirewall or port issueVerify port is open and not blocked
Memory growthMemory leak or retentionCheck retentive tag settings and script objects
Slow performanceDatabase or network bottleneckAnalyze performance logs and network traffic
Failover not workingNetwork or configuration issueVerify heartbeat network and redundancy settings
Values not updatingDevice communication failureCheck device status and communication logs

Related Topics

...