About The Evaluation Version

Our platform doesn't require a license for you to explore the engineering space! With the evaluation version, you'll be able to run the solution for only 2 hours, but there is no limitation on engineering time.

When installing in a business production environment, a license is required. The license terms do not allow using the 2-hour execution for that purpose, except for training purposes.

Hardkey

A hardkey license is stored on a flash drive sent to the client. The advantage of using a hardkey is that the license is not linked to a single computer, unlike softkey licenses.

If the flash drive goes missing, a new license must be acquired, as there is no replacement for the lost hardkey.

Licensing and Activation (Reference)

This reference provides comprehensive technical documentation for all licensing methods, activation procedures, and license management operations.

Related Topics:

• Solution Center (Reference) - Main interface
• License Server (Reference) - Network licensing
• Product Series - Product families and models

Evaluation Version

Capabilities and Limitations

Licensing Methods

Method Comparison

Virtual Machine Considerations

?? Important: Maintain consistent VM hardware configuration to prevent license invalidation:

• Network adapters
• Video cards
• Hard drives
• CPU configuration
• Memory allocation

Hardkey License

Specifications

Usage

1. Insert USB dongle
2. License auto-detected
3. Remove to transfer to another computer
4. No deactivation needed

Softkey License

Generation Process

1. Get Site Code
   • Solution Center → License Information
   • Click "Get Site Code"
   • Save generated file
2. Submit for Processing
   • Send SiteCode to vendor
   • Provide purchase order/contract info
   • Wait for license generation
3. Install License
   • Receive LicenseKey file
   • Click "Load License Key"
   • Select received file
   • License activated

Site Code Contents

Online Activation

Process

1. Obtain Credentials
   • Serial Number (format: XXXX-XXXX-XXXX)
   • Activation Code (format: XXXX-XXXX)
2. Activate
   • Solution Center → License Information
   • Click "Online Activation"
   • Enter credentials
   • Internet connection required
   • Instant activation

Benefits

Offline Activation

When to Use

• No internet connection
• Secure/isolated networks
• Corporate firewall restrictions

Process

1. Generate Request
   • Click "Get Site Code"
   • Save request file
   • Transfer via USB/email
2. Process Offline
   • Submit to vendor portal
   • Or email to support
   • Receive license file
3. Install License
   • Transfer license file to target
   • Click "Load License Key"
   • Select file
   • Activated without internet

License Server

Overview

Centralized license distribution across network.

Configuration Requirements

Setup Process

Server Side:

1. Install server license
2. Start TWebService
3. Verify port accessibility
4. Check available seats

Client Side:

1. Create RemoteLicenseService.config
2. Configure: RemoteServer=<IP>:<Port>
3. Place in: C:\Users\Public\Documents\FrameworX\MachineSettings
4. Restart application

For detailed setup, see License Server (Reference)

License Types

Type Comparison

*Via remote connection from engineering license

Runtime License

• Production execution only
• No Designer access locally
• Remote editing supported
• Ideal for deployed systems

Developer License

• Full engineering capabilities
• 7-day runtime for testing
• Not for production
• Validation/maintenance use

Product Families

Family Comparison

Model Tiers

Premium Protocols

Additional cost drivers requiring separate licensing:

• Some proprietary protocols
• Advanced historian connectors
• Enterprise integrations

See Communication Drivers for included vs premium protocols.

License Migration Procedures

Computer to Computer

Softkey to Hardkey

License Termination

License Information Panel

Display Fields

OEM Integration

Embedding Options

Contact sales@tatsoft.com for OEM requirements.

Troubleshooting

Common Issues

License Files

Best Practices

Security

• Store license files securely
• Document serial numbers
• Restrict license server access
• Regular backup of licenses

Management

• Monitor expiration dates
• Plan renewals 30 days ahead
• Keep vendor contact info
• Document migration procedures

Virtual Environments

• Snapshot after licensing
• Document VM configuration
• Avoid hardware changes
• Test restore procedures

See Also

Parent Page:

• Solution Center (Reference) - Main interface

Related Pages:

• License Server (Reference) - Network licensing details
• Product Series - Product comparison
• Service Verification - Service setup

Online Activation

With the online activation, a softkey license is generated, which is not linked to a computer.

The advantage of using an online activation license over the regular Softkey license is that it can be deactivated and reactivated in order to switch equipment.

To activate a license, go to the Solution Manager / License Information and click the OnlineActivation Activate button. Enter your SerialNumber and ActivationCode in the popup window that appears. 

Offline Activation

This activation method allows to license computers that are not connected with the internet. 

To activate a license, go to the Solution Manager / License Information and click the Get Site Code button

This procedure will allow you create a file with information about your installation, Send that file to your supplier, or distributor, to receive back a LicenseKey file.

Once in possession of the LicenseKey file,  go to the Solution Manager / License Information and click the Load License Key button, and selected the LicenseKey File.

The new license will be applied to the computer. 

License Server

This license models deploys a Server providing licenses to any device on that local network. 

→ For information, check the License Server (Reference) page.

OEM embedding 

The platform also support License Sever and embedding licenses into OEM software solutions or physical devices. For more information if you have those requirements, contact us!

License Types

The License Types include:

Runtime

Users are not allowed to edit a Solution. However, the ‘.tproj’ or ‘.dbsln’ file can run without limitations. A Solution can be edited even if it is located on equipment licensed for RuntimeOnly. To do so, a product with an Engineering license can perform a remote connection to the RuntimeOnly (through the Solution Manager / Server Information). That way, a single Engineering license can edit multiple Solutions deployed on site. 

Developer

A Developer license allows maintenance and validation stations to run the solutions for up to seven days.

Product Model and Family

The number of maximum communication points available for a solution can be adjusted according to the license type.

The existing licenses types are:

• FrameworX

• FactoryStudio

• MachineHMI

• EdgeConnect

The current License type, designed Product Family, and Product Model can be found in the Your License.

See more about Product Families and Models at Product Series.

There are many communication protocols available regardless the license, however, some Premium communication protocols must be acquired separately.

See more about the protocols included and the Premium ones at Communication Drivers. 

Procedures to Migrate or Kill a License

Migrating from One Computer to Another

1. Send the SiteCode file from the original computer.

2. The SiteCode will be processed, and you will receive a temporary license to install on the original computer.

3. Install the temporary license on the original computer.

4. After installing the temporary license on the original computer, generate and send the SiteCode file from the original computer again. This verifies that the temporary license has been installed properly.

5. Generate and send the SiteCode file from the new computer.

6. The SiteCode will be processed, and you will receive the license for the new computer.

7. Install the new permanent license on the new computer.

Migrate a Softkey to Hardkey License

1. Send the SiteCode file from the computer.

2. The SiteCode will be processed, and you will receive a temporary license to install on the computer.

3. Install the temporary license on the computer.

4. Attach the USB LicenseKey to the computer.

5. Generate and send the new SiteCode file after the temporary license has been installed.

6. The SiteCode will be processed, and you will receive a LicenseKey file to load onto the computer with the USB LicenseKey.

Killing a License

In this section: