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Overview

This document addresses connectivity verification during solution deployment in new environments, highlighting the importance of validating connections with databases, controllers, and client displays to prevent network restrictions or firewall protections from impeding functionality. It references troubleshooting guides for common connectivity issues, including web client connection checklists, Microsoft's blocking of SmartClient downloads, and FIPS configuration for SmartClient. The document serves as a resource for identifying and resolving connectivity problems, ensuring smooth operation in the production environment.

Connectivity is likely the most common issue when deploying the solution to a new environment. All connections with databases, controllers, and display clients must be validated in the production environment to ensure there are no network restrictions or firewall protections that could prevent the connection from working as expected. This page contains references to pages with troubleshooting guides for some typical connectivity issues.

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Connectivity Troubleshooting Guides

Some of the issues reported to us, along with their solutions, are listed below

Introduction to Troubleshooting

Troubleshooting and implementing best practices are essential for ensuring the smooth operation of your industrial automation system using FactoryStudio. By addressing common issues and following recommended guidelines, you can enhance system performance, maintain reliability, and minimize downtime.

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Key Concepts

Best Practices

Incorporating best practices is vital for ensuring the efficiency, reliability, and maintainability of your projects. By following established guidelines, you not only streamline your operations but also minimize potential pitfalls. To delve deeper into specific strategies and recommendations, please visit our comprehensive Best Practices page.

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Description

Typical issues

Connectivity

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System security settings 

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Environment

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Diagnostic tools

Module information

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Property Watch

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Trace Window

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Typical Connectivity issues

Some of the issues were repost to us, with the solution to fix are listed:


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